At Shalom Village we are committed to providing respectful care that focuses on the unique needs of the individual. Providing equitable care that respects the dignity and independence of people with disabilities is a priority.

Shalom Village will continually strive to identify and remove all barriers that prevent a person with disabilities from fully participating within our facilities, programs and services, policies and practices.

The Accessibility for Ontarians with Disabilities Act, 2005 sets out the goal of achieving accessibility for Ontarians with disabilities by 2025. This goal will be achieved through the development and implementation of accessibility standards in five key areas:  customer service, information and communications, employment, transportation and the built environment.

We are committed to accessibility and complying with the law. Shalom Village’s Accessibility Policy outlines, among other things, how we support people with disabilities by providing them with temporary access to assistive devices in order to access our services.

To learn more about our strategy to prevent and remove barriers to accessibility, download the Shalom Village Multi-Year Accessibility Plan in PDF or Microsoft Word format.

If you are interested in receiving more information, or need this information in another format, please e-mail or call 905-529-1613 ext.  221 and let us know what you require. All documents required under the Accessibility Standards for Customer Service and the Integrated Accessibility Standards are available in an accessible format upon request. We will be happy to assist you.

Assistive devices

If you or your family member requires assistive devices for temporary use while at Shalom Village and/or requires instructions on how to use a device, please contact us.

Emergency preparedness

Emergency procedures, plans and public safety information are available upon request in accessible formats or with communication supports as soon as practicable. Contact us for further information regarding these policies.